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Retail POS Software

RFP - Example Questions

RFP Template for Selecting Retail POS Software Accurately





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Select Retail Point-of-Sale (POS) Software Successfully!

Retail POS Software Selection Master Toolkit - 1,800+ Criteria

The best way to identify retail point of sale (POS) software requirements, prepare an RFP, evaluate vendor responses, & select retail POS software accurately.

Follow this link to view a much more detailed list of the POS software requirements included.

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Choose Retail POS Software More Accurately

This RFP Template Toolkit helps you hit the bullseye in all three major areas: retail requirements identification, system evaluation, and retail point of sale software selection. The Toolkit contains a collection of customizable templates that can be used to save time and money during each step of the retail POS system selection process, all of which help ensure selection of the best POS software solution for your organization's needs. See the RFP Capability Checklist. All RFP Template Toolkits contain the following:

(All RFPs are updated on a regular basis, and provided with a 30 Day Guarantee!)

Retail POS System
RFP Sample

free example retail POS system RFP template

Retail POS Software Selection - Best Practices

In addition, this RFP queries vendors about how their software supports industry specific Best Practices.  Comprehensive support of retail POS Best Practices provides many benefits:
  • Decreases the complexity and risk of evaluating and selecting the best software solution.
  • Reduces the time and expense of implementing retail POS software.
  • Enjoy faster time to value.
  • Lowers the resources required and costs of creating retail industry and/or company specific business processes.

This hopsital request for proposal template presents detailed questions about SaaS, Cloud and on-premis server-based computing and security. Actual screens and questions from this RFP template are shown below to illustrate how it enables you to easily collect the unique metrics needed to successfully identify, select, acquire, and implement the Retail point of sale software solution best suited to your organization's needs.  Return to the beginning of the Retail POS software selection section.

This RFP Template & Toolkit INCLUDES All the Tools Below to Help Select POS Software for Retail Successfully:

  Comprehensive POS Requirements - Guaranteed to Cover ALL Industry Standard Functionality!

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    SAVE WEEKS, even MONTHS OF TIME by using over 5,000 feature criteria to quickly and accurately identify your exact needs, then simply delete the rest to easily create an unbiased retail POS RFP that best communicates your specific requirements to vendors!  Use this Excel-based, universally understood, and highly customizable template.  In addition, a detailed Feature to Cost Traceability function helps assure a smoother system inplementation and maximum ROI. View typical RFP Table of Contents.

  In-Depth RFP Functionality - Obtain Meaningful Responses that are Easily Compared and Evaluated. This RFP Template INCLUDES the following capabilities:

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    IDENTIFY FEATURE AVAILABILITY & DELIVERABILITY. Unlike other retail POS software RFPs, Infotivity RFP Masters template automatically collect the information needed to identify BOTH the AVAILABILITY of software features, and their DELIVERABILITY, i.e., HOW those features will be delivered. Each retail POS RFP Master includes a Feature Support Matrix (FSM) to automatically capture this information, which can be used to create very accurate and reliable Retail point of sale software system implementation schedules. View samples here.
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    Determine RISK and SUPPORTABILITY. Point of Sale Software RFP Masters automatically evaluate vendor response data collected to quantitatively determine the SUPPORTABILITY INDEX of each proposed software system. This index ranks the potential support problems inherent in each proposal. Accurately compare the amount of ongoing support needed to keep each proposed POS software system for retail up and running. Measure the true impact of each system on your business over the long term.  View sample here.
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    VENDOR RESPONSE VALIDATION saves time and effort, and reduces errors, when evaluating vendor retail POS software proposals. View example here.
For a more detailed description of a vendor RFP response validation Click Here!
    EASILY CUSTOMIZED to meet your unique Retail point of sale system needs, using basic Excel techniques.
    PROVEN MS EXCEL TECHNOLOGY. Everybody already knows Excel. Save time & effort across the board!
    No installation, no learning curve.

  All Vendor Response Evaluation & Comparison tools listed below are INCLUDED with this retail POS software RFP. Evaluate Proposed Software Based on Suitability, Quality, Supportability, and Financial Impact.
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    "APPLES-to-APPLES" POS FEATURE COMPARISON of vendor RFP responses (proposals) is assured by extensive use of quantitative RFP questions and full vendor response validation. Compare proposed retail POS system software features side-by-side faster and more accurately with the fully automated Color Comparison Chart matrix included with this RFP at no extra charge. View a typical comparison here.
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    "retail POS Response Evaluation Ratios (scores) help you save time. View a typical evaluation ratios here.
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    AUTOMATED WEIGHTED GRADE POINT SCORING is a quantitative measure of how well a proposed retail POS system matches up to your business priorities. This graph compares the overall total scores for each proposed Retail point of sale (POS) system. This Score is based on all retail POS vendor responses except Pricing and Vendor Background. View sample 3-D Bar Chart comparison here.
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    Feature Delivery Methods This graph compares HOW each retail POS vendor is planning to deliver the proposed Retail point of sale system. The bars show how much of each competing system is going to be delivered Fully Supported "out-of-the-box", how much will be delivered using the Report Writer, a Configuration option or 3rd Party product, and how much is dependant on Custom Programming & Scripting. The scores used in this retail POS comparison are based on responses to retail POS system questions only, i.e., no vendor, pricing, or support responses are utilized. View sample 3-D Bar Chart comparison here.
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    Supportability Index A proposed Retail point of sale system could look very good on paper, but once implementation begins the reality could be very different. The ease with which a retail POS system can be implemented and maintained over it's expected life is controlled in large part by the amount of custom programming and scripting required to build & maintain the system. The Supportability Index is based on responses to retail POS Software System Features only. This graph compares the potential support effort inherent in each proposed Retail point of sale (POS) software system. View sample 3-D Bar Chart comparison here.
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    Overall Comparison This graph compares the total Weighted Score of each proposed retail POS system along with its Supportability Index and associated Vendor Profile. Use this when assessing the RISK of a proposed retail POS system and whether or not the retail POS system can indeed be implemented by the proposing retail POS vendor successfully. View sample 3-D Bar Chart comparison here.
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    Vendor Profile Scores This graph compares a score measuring the background, expertise, capabilities, and other data collected in the Vendor Global Issues section of the Retail point of sale RFP. The Vendor Profile Score provides a way of assessing the Capabilities PROFILE of a proposing retail POS vendor. View sample 3-D Bar Chart comparison here.

  The Supporting Documents below are INCLUDED with this Retail POS Software RFP:

COVER LETTER SAMPLES - Make the task easier with this retail POS RFP cover letter template collection. Choose from Letter samples designed for all events, such as "RFP Response Request", "Intent to Respond", "No Intent to Respond", "RFP Change Enclosed", "Proposal Rejection" "Finalist Selection", and " Best & Final Offer Request" to meet your unique retail POS system needs.
FULL VERSION of the RISK ASSESSMENT MATRIX CHECKLIST focused on retail POS system acquisition and implementation projects for working sample "Click Here"
BPR / BPE / WORKFLOW Processing Checklists - Excel-based template for mapping the current "AS-IS" state of an existing retail POS business process down to the data element level, a time-saving organizer when developing the new "TO-BE" state, or when trying to determine what is required to implement a new process, or when preparing for data conversion.
The OPTIMIZED RFP GUIDE. Designed to be viewed in a browser off-line, this document outlines the best procedures for creating custom retail POS RFP questions. Included or Sold Separately
The retail POS SOFTWARE CUTOVER CHECKLIST Helps Streamlines Implementation! Included or Sold Separately
MS Word DOCUMENTATION describing the organization and usage of the retail POS RFP and Evaluation/Comparison matrices.

      (See bottom of this page for pricing information.)

      A Detailed & Comprehensive List of:

Retail POS System Features

      Thousand plus of pre-defined Retail point of sale RFP criteria ensure no important business requirements or software features "slip through the cracks".  All are in a quantitative format that guarantees vendor responses will be meaningful, consistent, and easy to compare. All questions are professionally prepared by application specialists to address BOTH the STANDARD features and EXCEPTION CASE software functions required.

POS table of content

      Identify BOTH Retail POS Software Features Availability and Deliverability

      Unlike other RFP templates that try (and fail) to gather useful solutions data about complex Retail point of sale system features, RFP Masters are not constrained to the use of summary-level "Yes" or "No" answers. This RFP Master uses a Feature Support Matrix (FSM) that identify BOTH feature AVAILABILITY and DELIVERY Method. This point of sale RFP Master function is useful during both the Retail point of sale software selection AND the system implementation phases of large projects because it enables effective Earned Value Management through detailed cross-referencing of usable retail software functionality and vendor invoicing.

Retail features sample questions

      Determine the Risk & Supportability of Proposed

POS Software Solutions for Retail

      Unlike other RFP templates, an Retail Point of Sale Software RFP Master template can illustrate potential support problems (and risk) inherent in vendor software proposals. The Feature Support Matrix (FSM) used in each RFP Master categorizes the inherent risk posed for each criteria, and uses that information to calculate the SUPPORTABILITY INDEX for each vendor RFP response. For example, a feature delivered "out of the box" FULLY SUPPORTED is less risky than one delivered through custom programming, even if the programming is free. This RFP Master function is useful during both the software selection AND the implementation phases of a large Retail point of sale system because it enables effective Earned Value Management through detailed cross-referencing of usable software functionality and vendor invoicing.

RFP sample of questions taken from the cloud adminstration functions section

      Vendor Response Input Validation.

      Vendors must answer each RFP question by choosing from a pre-defined list of possible responses. See below for an example of this drop-down list. This forces all vendors to respond to each Retail point of sale software question in a consistent, standard manner. Eliminates the days of time typically wasted trying to compare the inconsistent or incomplete vendor responses obtained by using traditional, non-quantitative RFP questions! Ensures vendor proposals are easy to compare and evaluate!

Point of sale dashboard sample questions from the retail POS RFP Master template

      Color-Coded, "Apples-to-Apples" Comparison of Proposed Systems

POS Software Comparison for Retail

      These comparison matrices automatically change vendor response cell background color to GREEN, YELLOW, or RED, to reflect how favorable each response is to your needs! Compared to the tedious task of reviewing hundreds of mono-color Yes/No answers, these colored responses allow problem areas to be spotted more easily, and risk assessment is made much more accurate. All required response comparison matrices are included and ready-to-use! Quickly and easily compare Retail point of sale software system proposals side-by-side, feature by feature, in detailed comparisons you control! Keep your project on-schedule and under-budget.

sample of vendors pos answers side by side to compare in the pos matrix

      Evaluation Ratios

      Use an extensive set of ratio calculations to compare retail POS vendor proposals quickly and efficiently.

      Weighted Grade Score Graph

      Compares the Weighted Grade Point Score calculated for each proposed Retail point of sale system. This is calculated as follows: The retail POS vendor response to each RFP question is assigned an unweighted "raw" score. This raw score is then multiplied by the weight factor you entered previously (default = 1) for that retail POS software RFP question to calculate the weighted score for each response. All of these individual scores are then totaled for use in this comparison. This score is essentially a measure of how well a retail POS software system fits your business and software needs, prioritized by the weight (importance level) you assigned to each question in the RFP. In essence, this score measures the SUITABILITY of each proposed retail POS software system to your overall requirements. . NOTE this score measures just software functionality, and does not include any measure of vendor background, expertise, support, or programming ability.

      Feature Delivery Method Comparison:

      An analysis of how each retail POS vendor is proposing to deliver the system feature/function contained in their retail POS proposal. The graph below shows the percentage that is Fully Supported "out-of-the-box", the percentage to be done via Report Writer, a Configuration Parameter, or Third-Party add-in, versus the percentage to be done via Custom Coding (Scripting / Programming). This information is very useful in terms of identifying RISK, since a Fully Supported (and tested) retail POS feature presents far less risk than that same retail POS feature done as a "custom programming" task. Also, see the Supportability Index, which sums up these detail risk factors.

      POS Supportability Index Graph:

      The Supportability Index is a forecast of how much retail POS software support and maintenance may be required to keep each proposed software system running at full potential over it's lifetime. This score is determined by how much custom coding is required to implement the proposed retail POS software, and which business processes depend on the customized software.

      Overall Comparison Graph:

      This graph compares both the Weighted Grade (Suitability) Score, Supportability Index, and the Vendor Capabilities Profile side-by-side for easy reference. It is important to see how much custom coding is in a proposed retail POS system that also has a high Weighted Score, along with the Vendor Profile. The more custom code, the higher the risk posed by that retail POS system. Therefore, the more custom coding, the more expertise and capabilities a vendor should have.

      Vendor Profile Score Graph:

      The backgrounds, expertise, capabilities, and certifications of each vendor is obtained in the Vendor Global Issues section of the retail POS RFP. The POS vendor responses to this section are totaled separately from the software functionality topics, and this data is used to calculate the "Vendor Profile Score". The higher the score, the more CAPABILITIES a vendor is probably going to be.

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