Mortgage POS Software Selection Request for Proposal RFP Home

Mortgage POS Software

Selection Tools - Requirements - RFP - Evaluation Matrix

Accurate Mortgage POS System Requirements Enable Better POS Software Selection!





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Select Mortgage Point-Of-Sale (POS) Software Successfully

Mortgage POS Software Selection RFP Template & Response Evaluation Matrices - 3,064 Criteria - Updated Monthly - Pricing at Bottom

The fastest & most reliable way to identify user needs, determine software requirements, prepare an RFP, evaluate system proposals, and select mortgage point of sale (POS) software.

Choose Mortgage POS Software Accurately - avoid making the wrong decision!

ALL TEMPLATES INCLUDED! Quickly select the best mortgage POS software system by using these quantitative POS system requirements and software system selection templates, all included in this Toolkit!


POS Software Selection Criteria

All mortgage POS system requirements are reviewed and updated on a monthly basis. Very easy to customize, these templates are pre-loaded with over 3,064 POS requirements criteria about:

Application Environment   Account Maintenance   Good Faith Estimate
Service Level Requirements     Inquiry Source Interface   Patriot Act Information
  Dispute Resolution     Query Capabilities   Internal Tracking Report
  Diaster Recovery   Contact History Log   Request for Approval
  Security   Portal Application Processing   And Over Hundred More Forms..
Service Level Agreement     Application Entry Customer Relationship Management
Dasboards Functions   Portal Loan Prequalification   Calendaring & Scheduling
  POS Dashboards Telemarketing Operations   Data Interface
Mobile Applications     Lead Gathering   Mobile User Functions
  Borrower Apps     Outbound Calls   Query Capabilities
  Loan Officers Apps     Direct Email Campaigns Customer Service
Mortgage Point of Sale     Track Call Backs   Web Enabled Functions
  Programs Supported     Track Leads     Staff Access
    Mortgage Loan Programs   CTI System     Client Access
    Custom Loan Programs     ACD   HelpDesk
  Regulatory Compliance     Intelligent Call Routing     Call Logging Screen
    TRID Rules     Skill Based Routing     Automated Email Call Logging
    Miscellaneous Issues     Interactive Voice Response     Call Processing
    Loan Estimate Processing     Unified Messaging   Escalation Capabilities
    Closing Disclosure Processing Automated Underwriting (AU)   Incident Management
    Construction Loan Processing   Nichification Functions   Resolution Processing
    ECOA     Transaction Characteristics Marketing Management
    Fai Housing Act       Loan Amount   Planning & Budgeting
    HOEPA       Desired Lock Period   Marketing Tracking
    HMDA       Down Payment   Marketing Analytics
    HMDA Rule - March 2017       Terms   Email Management
    Help for Reporting       Prepayment Penalty   Lead Management
    RESPA     Borrower Characteristics   Campaign Management
    TILA     Property Characteristics   Resource Management
    DFA     Loan Purpose Characteristics Document Capture
    And Many More...     Documentation Characteristics Document Retrieval
  Web Portal Facilities     Special Borrower Characteristics Workflow Processing
    Mortgage POS Portals   Document Generation Business Continuity Plan
    Platform Capabilities   Information Checking Cloud Administration
    Portal Management Quote Generation Security
    Web Portal Functions   Generic Price Quote SaaS/Cloud Security
    Web Site Integration Forms Maintenance And Much More...
  Inquiry Management   1098 Tax Information
    Flexible Functions   Cash Flow Analysis
  Lead Generation & Collection   Affidavit of Occupancy
    interface to External Lead Sources   Fair Credit Reporting
  Inquiry Maintenance   Borrower Loan Tracking Report
  Inquiry Qualification   Mortgage Loan Commitment
  Competitive Information   MFHA Amendatory Clause
  Inquiry Routing   Lender Report
  Continue...   Continue...


Tools for Selecting POS Software for mortgages

EVERYTHING NEEDED TO CHOOSE POS SOFTWARE/PLATFORM INCLUDED! This Mortgage POS System RFP Template, and it's matching Vendor Response Comparison and Evaluation Toolkit, include all the following for making POS platform selection easier and more accurate:

This video shows how these customizable, template-based tools help you at each step of the mortgage point of sale software selection process to:

Save time and obtain better results.


Actual screens and questions from this RFP template are shown below to illustrate how it enables you to easily collect the unique metrics needed to successfully identify, select, acquire, and implement the mortgage POS software solution best suited to your organization's needs.

These Toolkits include the following to Help Select POS Software Successfully:  

  In-Depth RFP Functionality - This RFP Template INCLUDES ALL the following capabilities to Obtain Meaningful Responses that are Easily Compared and Evaluated! Scroll Down to View All:

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EASILY SELECT THE BEST SOFTWARE using over 3,064 state-of-the-art POS features criteria!

SAVE WEEKS, even MONTHS OF TIME with industry-leading criteria that ensure nothing is overlooked!

Quickly and accurately create a unbiased mortgage point of sale RFP that best communicates your specific requirements to vendors! Easily identify your exact needs, then simply delete those that are not needed!  This Excel-based template is universally understood, comes with online Help, and is highly customizable.  In addition, a detailed Feature to Cost Traceability function helps assure a smoother system inplementation and maximum ROI.

All RFP questions are in quantitative format for accurately choosing the best POS software system.

View the state-of-the-art and extensive POS selection criteria categories in the Mortgage POS System RFP Table of Contents.

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IDENTIFY FEATURE AVAILABILITY & DELIVERABILITY. Unlike other mortgage POS software RFPs, Infotivity RFP Masters template automatically collect the information needed to identify BOTH the AVAILABILITY of software features, and their DELIVERABILITY, i.e., HOW those features will be delivered. Each mortgage point of sale RFP Master includes a Feature Support Matrix (FSM) to automatically capture this information, which can be used to create very accurate and reliable mortgage POS software system implementation schedules. View samples here.
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DETERMINE RISK and SUPPORTABILITY. Mortgage Point-of-Sale Software RFP Masters automatically evaluate vendor response data collected to quantitatively determine the SUPPORTABILITY INDEX of each proposed software system. This index ranks the potential support problems inherent in each proposal. Accurately compare the amount of ongoing support needed to keep each proposed mortgage point of sale software system up and running. Measure the true impact of each system on your business over the long term.  View sample here.
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ENHANCEMENT COST TRACKING - This RFP template feature provides a facility for cross-referencing the cost of specific custom programming and/or scripting tasks with vendor invoices. This enables the RFP to become a very useful implementation cost management/audit tool. Ideal for Earned Value Management (EVM).
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CUSTOMIZABLE WEIGHTED GRADE SCORING - (automatically calculate suitability to unique company needs!)

Highly flexible weighted grade score based on user-defined weights down to the detail row and response level is calculated for each RFP question criteria. This user-defined, customizable weighting allows vendor RFP responses to be evaluated based on your company's specific needs priorities. Calculate weighted scores by department, by workflow process, by application, or by activity to calculate a score that reflect the true value and impact of a proposed POS software system.

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    WORKFLOW TOPICS ensure the proposed POS software for management can be fully integrated and utilized to enhance business procedures at all levels of the enterprise. View Workflow samples here.
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    VENDOR RESPONSE VALIDATION saves time and effort, and reduces errors, when evaluating vendor mortgage POS software proposals. View example here.
For a more detailed description of a vendor RFP response validation Click Here!
    EASILY CUSTOMIZED to meet your unique mortgage point of sale system needs, using basic Excel techniques.
    PROVEN MS EXCEL TECHNOLOGY. Everybody already knows Excel. Save time & effort across the board!
    No installation, no learning curve.
  All Vendor Response Evaluation & Comparison tools listed below are INCLUDED with this mortgage POS software RFP. EASILY Evaluate Proposed Software Based on Suitability, Quality, Supportability, and Financial Impact.
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"APPLES-to-APPLES" FEATURE COMPARISON of vendor RFP responses (proposals) is assured by extensive use of quantitative RFP questions and full vendor response validation. Compare proposed mortgage point of sale system software features side-by-side faster and more accurately with the fully automated Color Comparison Chart matrix included with this RFP at no extra charge. View a typical comparison here.
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    "Mortgage POS Response Evaluation Ratios (scores) indicate how a vendor is planning to provide the proposed solution, e.g. the pros and cons of a vendor proposal from a practical "is it doable?" perspective. See HOW a vendor is planning to address each of your requirements, and just how reliable it really is.. View a typical evaluation ratios here.
  Enjoy FAST Vendor Response (Proposal) Analysis with Detailed Comparison Scorecards!
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RESPONSE QUALITY ANALYSIS RATIOS - SIDE-BY-SIDE COMPARISON - (Compare proposal feasibility side-by-side!)

Compare the "doability", i.e., the feasibility, of vendor proposals compared to each other in detail. See HOW each vendor is planning to provide the solution to your needs, and if that solution is really viable.

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"In-Depth Financial Analysis Ratios provide valuable insight into how proposed software will impact your organization immediately and over the long term. View and compare side-by-side key financial ratios such as Payback Period, Present Value (PV), Net Present Value (NPV), Internal Rate of Return (IRR), and others. View financial analysis ratios here.
  All Vendor Proposed Systems Can Be Quickly Evaluated & Compared! Scroll Down to See How to EASILY Evaluate & Compare POS Software Platforms Based on Weighted Score Suitability, Quality, Supportability, and Financial Impact.
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is a quantitative measure of how well a proposed mortgage POS system matches up to your business priorities. This graph compares the overall total scores for each proposed POS system. This Score is based on all mortgage point of sale vendor responses except Pricing and Vendor Background. View sample 3-D Bar Chart comparison here.

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    Feature Delivery Methods This graph compares HOW each mortgage POS vendor is planning to deliver the proposed POS system. The bars show how much of each competing system is going to be delivered Fully Supported "out-of-the-box", how much will be delivered using the Report Writer, a Configuration option or 3rd Party product, and how much is dependant on Custom Programming & Scripting. The scores used in this mortgage point of sale comparison are based on responses to mortgage POS system questions only, i.e., no vendor, pricing, or support responses are utilized. View sample 3-D Bar Chart comparison here.
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    Supportability Index A proposed POS system could look very good on paper, but once implementation begins the reality could be very different. The ease with which a mortgage point-of-sale system can be implemented and maintained over it's expected life is controlled in large part by the amount of custom programming and scripting required to build & maintain the system. The Supportability Index is based on responses to mortgage point of sale software system features only. This graph compares the potential support effort inherent in each proposed mortgage POS software system. View sample 3-D Bar Chart comparison here.
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    Overall Comparison This graph compares the total Weighted Score of each proposed mortgage POS system along with its Supportability Index and associated Vendor Profile. Use this when assessing the RISK of a proposed mortgage point of sale system and whether or not the POS system can indeed be implemented by the proposing mortgage point-of-sale vendor successfully. View sample 3-D Bar Chart comparison here.
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    Vendor Profile Scores This graph compares a score measuring the background, expertise, capabilities, and other data collected in the Vendor Global Issues section of the POS RFP for mortgages. The Vendor Profile Score provides a way of assessing the Capabilities PROFILE of a proposing mortgage point of sale vendor. View sample 3-D Bar Chart comparison here.


  The Supporting Documents below are INCLUDED with this Mortgage POS Software System RFP:

COVER LETTER SAMPLES - Make the task easier with this mortgage POS RFP cover letter template collection. Choose from Letter samples designed for all events, such as "RFP Response Request", "Intent to Respond", "No Intent to Respond", "RFP Change Enclosed", "Proposal Rejection" "Finalist Selection", and " Best & Final Offer Request" to meet your unique mortgage point of sale system needs.
FULL VERSION of the RISK ASSESSMENT MATRIX CHECKLIST focused on mortgage POS system acquisition and implementation projects for working sample "Click Here"
BPR / BPE / WORKFLOW Processing Checklists - Excel-based template for mapping the current "AS-IS" state of an existing mortgage point-of-sale business process down to the data element level, a time-saving organizer when developing the new "TO-BE" state, or when trying to determine what is required to implement a new process, or when preparing for data conversion.
The OPTIMIZED RFP GUIDE. Designed to be viewed in a browser off-line, this document outlines the best procedures for creating custom point-of-sale RFP questions for mortgages. Included or Sold Separately
The MORTGAGE POS SOFTWARE CUTOVER CHECKLIST Helps Streamlines Implementation! Included or Sold Separately
MS Word DOCUMENTATION describing the organization and usage of the mortgage point of sale RFP and Evaluation/Comparison matrices.

      (See bottom of this page for pricing information.)


      A Detailed & Comprehensive List of:

Mortgage Point-of-Sale System Features

Thousand plus of pre-defined mortgage POS RFP criteria ensure no important business requirements or software features "slip through the cracks".  All are in a quantitative format that guarantees vendor responses will be meaningful, consistent, and easy to compare. All questions are professionally prepared by application specialists to address BOTH the STANDARD features and EXCEPTION CASE software functions required.

mortgage point of sale table of content

      Utilize an Extensive List of:

Mortgage POS Software Fit/GAP Analysis

Precisely identify, collect, & prioritize all POS mortgage functional and process deficiencies between the software system currently in use and client/company current or projected needs. Easily document the severity, category, and requirements type of missing functionality using GAP analysis, and then calculates a score, for each GAP. The GAP process creates a prioritized, detailed list of mortgage POS system requirements useful in all later phases of the mortgage point of sale software evaluation/selection process, i.e., in RFP creation, Software Demonstrations, Price (BAFO) negotiation, and software system implementation. View details at Fit/GAP Analysis Details.

point-of-sale mortgage requirements questions


      Identify BOTH Mortgage Software Features Availability and Deliverability

Unlike other RFP templates that try (and fail) to gather useful solutions data about complex mortgage POS system features, RFP Masters are not constrained to the use of summary-level "Yes" or "No" answers. This RFP Master uses a Feature Support Matrix (FSM) that identify BOTH feature AVAILABILITY and DELIVERY Method. This POS RFP Master function is useful during both the mortgage point-of-sale software selection AND the system implementation phases of large projects because it enables effective Earned Value Management through detailed cross-referencing of usable POS software functionality and vendor invoicing.

Nichification sample questions


      Determine the Risk & Supportability of Proposed

POS Software Solutions

Unlike other RFP templates, an mortgage point of sale software RFP Master template can illustrate potential support problems (and risk) inherent in vendor software proposals. The Feature Support Matrix (FSM) used in each RFP Master categorizes the inherent risk posed for each criteria, and uses that information to calculate the SUPPORTABILITY INDEX for each vendor RFP response. For example, a feature delivered "out of the box" FULLY SUPPORTED is less risky than one delivered through custom programming, even if the programming is free. This RFP Master function is useful during both the software selection AND the implementation phases of a large POS system because it enables effective Earned Value Management through detailed cross-referencing of usable software functionality and vendor invoicing.

RFP sample of questions taken from the mortgage POS lead generation and collection section


      Effectively Manage Implementation

Enhancement Cost Tracker

This POS RFP template provides an "Enhancement Cost" column for cross-referencing vendor invoices with the estimated cost of each custom custom script and/or source code modification proposed by the vendor. This makes the mortgage point of sale RFP an ideal tool for managing vendor invoices effectively. The uses of this are many: preventing payments to vendors from exceeding usable system progress, preventing vendor over-billing, and prevents proposed tasks from being omitted, and as an implementation audit tool.


      Workflow Topics Included.

The ability of the proposed POS software to successfully integrate with existing business process workflows, or implement new workflows, is critical to a achieving the high productivity increases and ROI expected of the new POS system. This software RFP Master examines all pertinent Workflow features in detail.

typical workflow criteria questions for mortgage POS


      Vendor Response Input Validation.

Vendors must answer each RFP question by choosing from a pre-defined list of possible responses. See below for an example of this drop-down list. This forces all vendors to respond to each mortgage POS software question in a consistent, standard manner. Eliminates the days of time typically wasted trying to compare the inconsistent or incomplete vendor responses obtained by using traditional, non-quantitative RFP questions! Ensures vendor proposals are easy to compare and evaluate!

automated underwriting (AU) sample questions from the POS mortgage RFP Master template


      Color-Coded, "Apples-to-Apples" Comparison of Proposed Systems

Mortgage System Comparison

These comparison matrices automatically change vendor response cell background color to GREEN, YELLOW, or RED, to reflect how favorable each response is to your needs! Compared to the tedious task of reviewing hundreds of mono-color Yes/No answers, these colored responses allow problem areas to be spotted more easily, and risk assessment is made much more accurate. All required response comparison matrices are included and ready-to-use! Quickly and easily compare mortgage point of sale software system proposals side-by-side, feature by feature, in detailed comparisons you control! Keep your project on-schedule and under-budget.

compare samples of vendors answers side by side from web portal platform capabilities section


      Evaluation Ratios

Use an extensive set of ratio calculations to compare mortgage POS vendor proposals quickly and efficiently.



      These comprehensive and CUSTOMIZABLE Weighted Grade Point Scoring functions are used to determine how well MATCHED a vendor mortgage POS proposal is to your specific prioritized mortgage POS system requirements


      Weighted Grade Score Graph

Compares the Weighted Grade Point Score calculated for each proposed POS system. This is calculated as follows: The mortgage point-of-sale vendor response to each RFP question is assigned an unweighted "raw" score. This raw score is then multiplied by the weight factor you entered previously (default = 1) for that mortgage POS software RFP question to calculate the weighted score for each response. All of these individual scores are then totaled for use in this comparison. This score is essentially a measure of how well a mortgage point of sale software system fits your business and software needs, prioritized by the weight (importance level) you assigned to each question in the RFP. In essence, this score measures the SUITABILITY of each proposed POS software system to your overall requirements. . NOTE this score measures just software functionality, and does not include any measure of vendor background, expertise, support, or programming ability.


      Feature Delivery Method Comparison:

An analysis of how each mortgage POS vendor is proposing to deliver the system feature/function contained in their mortgage point of sale proposal. The graph below shows the percentage that is Fully Supported "out-of-the-box", the percentage to be done via Report Writer, a Configuration Parameter, or Third-Party add-in, versus the percentage to be done via Custom Coding (Scripting / Programming). This information is very useful in terms of identifying RISK, since a Fully Supported (and tested) mortgage POS feature presents far less risk than that same mortgage point-of-sale feature done as a "custom programming" task. Also, see the Supportability Index, which sums up these detail risk factors.


      POS Supportability Index Graph:

The Supportability Index is a forecast of how much mortgage point of sale software support and maintenance may be required to keep each proposed software system running at full potential over it's lifetime. This score is determined by how much custom coding is required to implement the proposed mortgage POS software, and which business processes depend on the customized software.


      Overall Comparison Graph:

This graph compares both the Weighted Grade (Suitability) Score, Supportability Index, and the Vendor Capabilities Profile side-by-side for easy reference. It is important to see how much custom coding is in a proposed mortgage POS system that also has a high Weighted Score, along with the Vendor Profile. The more custom code, the higher the risk posed by that mortgage point of sale system. Therefore, the more custom coding, the more expertise and capabilities a vendor should have.


      Vendor Profile Score Graph:

The backgrounds, expertise, capabilities, and certifications of each vendor is obtained in the Vendor Global Issues section of the POS RFP for mortgages. The mortgage POS vendor responses to this section are totaled separately from the software functionality topics, and this data is used to calculate the "Vendor Profile Score". The higher the score, the more CAPABILITIES a vendor is probably going to be.


      Cost Savings Analysis:

Calculates and illustrates Yearly Savings, Payback Period, Return on Investment (ROI), Internal Rate of Return (IRR), and other decision making ratios pertinent to a software/platform selection project.

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Purchase and download the mortgage POS software selection toolkits by clicking the "Add to Cart" button below to use our online order form and Secure Checkout.



  • 3,064 POS Mortgage Selection Criteria
  • INCLUDES for FREE the full Requirements Template WITH Fit-GAP Analysis
  • In-Depth, Detailed Request for Proposal (RFP) Template
  • Vendor Input Validation
  • Feature Availability & Delivery Evaluation
  • Vendor RFP Response Evaluation
  • Response Quality Analysis
  • Enhancement / Cost Cross-Reference
  • Weighted Grade Scoring
  • Supportability Index Scoring
  • Optimized RFP Guide
  • RFP Documentation
  • Side-by-Side Response Comparison with Heat Map
  • Vendor Response Quality Ratios
  • Response Evaluation Scorecard
  • 3-D Bar Chart Response Comparison Graphs
  • Evaluation Matrix Documentation
  • View all templates and tool details above
  • FREE LIVE SUPPORT - Chat/Telephone/Email

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You may also be interested in an RFP Template for:

Loan Origination Software (LOS).

View the complete RFP template List of all available Software Systems.

Just starting a project and need a good system requirements Fit-GAP template?

Obtain a General Fit-GAP template here.

Looking for a qualified, local system selection consultant? An Infotivity-certified consultant offers the expertise and tools needed to provide valuable advice & services at each step of the mortgage POS system platform selection process! Let us recommend a certified consultant!

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