Hotel & Property Management Software

RFP - Example Questions

 Software Selection  >  RFP Templates  >  Hotel and Property Management Software

This Ready-to-Use RFP Master is focused on selecting Hotel & Property Management system software solutions, and provides capabilities that go far beyond those of a traditional RFP.  This Hotel & Property Management RFP Master utilizes highly detailed, quantitative RFP questions to ensure key requirements are not overlooked, and collects information from vendors about all aspects of their proposed Hotel & Property Management software system in a format that can be easily compared "apples-to-apples" when evaluating either on-premise or web based software proposals.   Very easy to customize.  Use it to query vendors with in-depth, detailed RFP questions about:

Marketing Functions Customer Service Connectivity
Sales Forecasting Sales Lead Management Web Interface
Payroll Processing Purchasing Order Management Accounts Payable
CRM Data Analysis Quote Processing Reservations/Front Desk
Housekeeping Management Work Orders Credit Card Processing
Split Billings Guest Service Requests Yield Management
Electronic Signature Mobile Housekeeping Reports Mobile Bookings
Online Booking Facebook Integration GDS/OTA Integration
Channel Manager Commissions Rate Arrangement
Confirmation Letter Check-In/Check-Out Group Management
Guest Ledger Hourly Reservations Night Audit
Hotel Accounting City Ledger PABX Interface
Key Management Retail Point of Sale Restaurant POS
Custom Dashboards Workorder Dashboards Reservation Dashboards
SaaS/Cloud Security Cloud Configuration Cloud Administration
Inventory Document Management Many More...

This RFP presents detailed questions about SaaS, Cloud and on-premis server-based computing and security. Actual screens and questions from this RFP are shown below to illustrate how it enables you to easily collect the unique metrics needed to successfully identify, acquire, and implement the Hotel & Property Management software solution best suited to your company's needs.

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    SAVE WEEKS, even MONTHS OF TIME by using over 3.600 of professionally written Hotel software RFP statements & questions to communicate your Hotel software system requirements quickly and accurately. No need to re-invent the wheel. View Hotel Management RFP Table of Contents.
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    IDENTIFY Feature AVAILABILITY & DELIVERABILITY. Unlike other RFPs, Infotivity RFP Masters automatically collect the information needed to identify BOTH the AVAILABILITY of software features, and their DELIVERABILITY, i.e., HOW those features will be delivered. Each RFP Master includes a Feature Support Matrix (FSM) to automatically capture this information, which can be used to create very accurate and reliable property management software system implementation schedules. View samples here.
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    Determine RISK and SUPPORTABILITY. RFP Masters automatically evaluate vendor response data collected to quantitatively determine the SUPPORTABILITY INDEX of each proposed software system. This index ranks the potential support problems inherent in each proposal. Accurately compare the amount of ongoing support needed to keep each proposed Hotel software system up and running. Measure the true impact of each system on your business over the long term.  View sample here.
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    WORKFLOW TOPICS ensure the proposed hotel management system can be fully integrated and utilized to enhance business procedures at all levels of the enterprise. View Workflow samples here.
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    VENDOR RESPONSE VALIDATION saves time and effort, and reduces errors, when evaluating vendor Hotel software proposals. View example here.

For a more detailed description of a vendor hotel property management response validation Click Here!

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    "APPLES-to-APPLES" COMPARISON of vendor RFP responses (proposals) is assured by extensive use of quantitative RFP questions and full vendor response validation. Compare proposed Hotel system software features side-by-side faster and more accurately with the fully automated Color Comparison Chart matrix included with this RFP at no extra charge. View a typical comparison here.(Distribution Accounting software shown.)
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    AUTOMATED WEIGHTED GRADE POINT SCORING is a quantitative measure of how well a proposed hotel management software system matches up to your business priorities. This graph compares the overall total scores for each proposed system. This Score is based on all vendor responses except Pricing and Vendor Background. View sample 3-D Bar Chart comparison here.

Please follow this link to view a list of ALL hotel management vendor RFP response evaluation tools included.

    EASILY CUSTOMIZED to meet your unique hotel property management system needs, using basic Excel techniques.
    PROVEN MS EXCEL TECHNOLOGY. Everybody already knows Excel. Save time & effort across the board!
    No installation, no learning curve.

      (See bottom of this page for pricing information.)

      A Detailed & Comprehensive List of:

Hotel & Property Management System Features

      3,600 of pre-defined property management RFP criteria ensure no important business requirements or software features "slip through the cracks".  All are in a quantitative format that guarantees vendor responses will be meaningful, consistent, and easy to compare. All questions are professionally prepared by application specialists to address BOTH the STANDARD features and EXCEPTION CASE software functions required.

      Identify BOTH Hotel & Property Management Software Features Availability and Deliverability

      Unlike other RFPs that try (and fail) to gather useful solutions data about complex property management system features, RFP Masters are not constrained to the use of summary-level "Yes" or "No" answers. This RFP Master uses a Feature Support Matrix (FSM) that identify BOTH feature AVAILABILITY and DELIVERY Method. This RFP Master function is useful during both the property management software selection AND the system implementation phases of large projects because it enables effective Earned Value Management through detailed cross-referencing of usable software functionality and vendor invoicing.

      Determine the Risk & Supportability of Proposed

Hotel & Property Management Software Solutions

      Unlike other RFPs, an RFP Master can illustrate potential support problems (and risk) inherent in vendor software proposals. The Feature Support Matrix (FSM) used in each RFP Master categorizes the inherent risk posed for each criteria, and uses that information to calculate the SUPPORTABILITY INDEX for each vendor RFP response. For example, a feature delivered "out of the box" FULLY SUPPORTED is less risky than one delivered through custom programming, even if the programming is free. This RFP Master function is useful during both the software selection AND the implementation phases of a large property management system because it enables effective Earned Value Management through detailed cross-referencing of usable software functionality and vendor invoicing.

      Weighted Grade Score Graph

      Compares the Weighted Grade Point Score calculated for each proposed system. This is calculated as follows: The vendor response to each RFP question is assigned an unweighted "raw" score. This raw score is then multiplied by the weight factor you entered previously (default = 1) for that RFP question to calculate the weighted score for each response. All of these individual scores are then totaled for use in this comparison. This score is essentially a measure of how well a property management software system fits your business and software needs, prioritized by the weight (importance level) you assigned to each question in the RFP. In essence, this score measures the SUITABILITY of each proposed software system to your overall requirements. . NOTE this score measures just software functionality, and does not include any measure of vendor background, expertise, support, or programming ability.

Please follow this link to view a list of ALL hotel management vendor RFP response evaluation tools included.

      Color-Coded, "Apples-to-Apples" Comparison of Proposed Systems

Hotel Property Management Software Comparison

      These comparison matrices automatically change vendor response cell background color to GREEN, YELLOW, or RED, to reflect how favorable each response is to your needs! Compared to the tedious task of reviewing hundreds of mono-color Yes/No answers, these colored responses allow problem areas to be spotted more easily, and risk assessment is made much more accurate. All required response comparison matrices are included and ready-to-use! Quickly and easily compare property management software system proposals side-by-side, feature by feature, in detailed comparisons you control! Keep your project on-schedule and under-budget.

Please follow this link to view a list of ALL hotel management vendor RFP response evaluation tools included.

      Workflow Topics Included.

      The ability of the proposed hotel management system to successfully integrate with existng business process workflows, or implement new workflows, is critical to a achieving the high productivity increases and ROI expected of the new hotel management system. This RFP Master examines all pertinent Workflow features in detail.

      Vendor Response Input Validation.

      Vendors must answer each RFP question by choosing from a pre-defined list of possible responses. See below for an example of this drop-down list. This forces all vendors to respond to each property management software question in a consistent, standard manner. Eliminates the days of time typically wasted trying to compare the inconsistent or incomplete vendor responses obtained by using traditional, non-quantitative RFP questions! Ensures vendor proposals are easy to compare and evaluate!

RFP Master for Hotel & Property Management Software - $499.00 US         (Secure Checkout)
        If you have questions, please email   

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