This Ready-to-Use RFP Master is focused on selecting facilities management outsourcing solutions, and provides capabilities that go far beyond those of a traditional RFP limited to asking vendors simple Yes/No questions about features. Specialized for use in complex information system environments, this RFP Master collects information from providers about all aspects of the outsourced facilities management services implementation project they are proposing. Actual screens and questions from this RFP are shown below to illustrate how it enables you to easily collect the unique metrics needed to successfully identify, acquire, and implement the outsourced facilities mangement services solution best suited to your company's needs. (Click thumbnails to enlarge) A link for downloading a working sample is at the bottom of this page.
A Detailed & Comprehensive List of:
Identify BOTH Outsourcing Facilities Management Services Features Availability and Deliverability
Unlike other RFPs that try (and fail) to gather useful solutions data about complex facilities management outsourcing features, RFP Masters are not constrained to the use of summary-level "Yes" or "No" answers. This RFP Master uses a Feature Support Matrix (FSM) that identify BOTH feature AVAILABILITY and DELIVERY Method. This RFP Master function is useful during both the outsourced facilities management services selection AND the system implementation phases of large projects because it enables effective Earned Value Management through detailed cross-referencing of usable functionality and provider invoicing.
Determine the Risk & Supportability of Proposed
Weighted Grade Score Graph
Compares the Weighted Grade Point Score calculated for each proposed services. This is calculated as follows: The provider response to each RFP question is assigned an unweighted "raw" score. This raw score is then multiplied by the weight factor you entered previously (default = 1) for that RFP question to calculate the weighted score for each response. All of these individual scores are then totaled for use in this comparison. This score is essentially a measure of how well a outsourced facilities management services fits your business needs, prioritized by the weight (importance level) you assigned to each question in the RFP. In essence, this score measures the SUITABILITY of each proposed software system to your overall requirements. . NOTE this score measures just functionality, and does not include any measure of provider background, expertise, support, or programming ability.
Supportability Index Graph:
The Supportability Index is a forecast of how much software support and maintenance may be required to keep each proposed facilities management software running at full potential over it's lifetime. This score is determined by how much custom coding is required to implement the proposed outsourced facilities management services, and which business processes depend on the customized service.
Overall Comparison Graph:
This graph compares both the Weighted Grade (Suitability) Score, Supportability Index, and the Vendor Capabilities Profile side-by-side for easy reference. It is important to see how much custom coding is in a proposed system that also has a high Weighted Score, along with the Vendor Profile. The more custom code, the higher the risk posed by that system. Therefore, the more custom coding, the more expertise and capabilities a provider should have.
Vendor Profile Score Graph:
The backgrounds, expertise, capabilities, and certifications of each provider is obtained in the Provider Global Issues section of the RFP. The provider responses to this section are totaled separately from the software functionality topics, and this data is used to calculate the "Provider Profile Score". The higher the score, the more CAPABILITIES a provider is probably going to be.
Color-Coded, "Apples-to-Apples" Comparison of Proposed Systems
Evaluation Ratios
The Screen below describes all of the Provider RFP Response evaluation ratios automatically calculated in our Facilities Management Outsourcing RFP Masters:
Workflow Topics Included.
The ability of the proposed software to successfully integrate with existng business process workflows, or implement new workflows, is critical to a achieving the high productivity increases and ROI expected of the new facilities management services system. This RFP Master examines all pertinent Workflow features in detail.
Vendor Response Input Validation.
Provider must answer each RFP question by choosing from a pre-defined list of possible responses. See below for an example of this drop-down list. This forces all providers to respond to each outsourced facilities management services question in a consistent, standard manner. Eliminates the days of time typically wasted trying to compare the inconsistent or incomplete provider responses obtained by using traditional, non-quantitative RFP questions! Ensures provider proposals are easy to compare and evaluate!
COPYRIGHT © 1993 - 2010 Infotivity Technologies, Inc. All Rights Reserved Supportability Index, Color Comparison, Suitability Analysis, Ready-to-Use RFP, RFP MasterReady-to-Use RFP, and INFORequestor are trademark of Infotivity Technologies, Inc. All other trademarks are the property of their respective owners