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Outsourced Facilities Management Services

RFP - Example Questions

   This Ready-to-Use RFP Master is focused on selecting facilities management outsourcing solutions, and provides capabilities that go far beyond those of a traditional RFP limited to asking vendors simple Yes/No questions about features. Specialized for use in complex information system environments, this RFP Master collects information from providers about all aspects of the outsourced facilities management services implementation project they are proposing.
   Actual screens and questions from this RFP are shown below to illustrate how it enables you to easily collect the unique metrics needed to successfully identify, acquire, and implement the outsourced facilities mangement services solution best suited to your company's needs. (Click thumbnails to enlarge)            A link for downloading a working sample is at the bottom of this page.

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    SAVE WEEKS, even MONTHS OF TIME by using thousands of professionally written RFP statements & questions to communicate your facilities managment requirements quickly and accurately. No need to re-invent the wheel. View typical RFP Table of Contents. For more criteria detail information Click Here!
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    "APPLES-to-APPLES" COMPARISON of provider RFP responses (proposals) is assured by extensive use of quantitative RFP questions and full vendor response validation. Compare proposed facilities management features side-by-side faster and more accurately with the fully automated Color Comparison Chart matrix included with this RFP at no extra charge. View a typical comparison here.
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    IDENTIFY Feature AVAILABILITY & DELIVERABILITY. Unlike other RFPs, Infotivity RFP Masters automatically collect the information needed to identify BOTH the AVAILABILITY of features, and their DELIVERABILITY, i.e., HOW those features will be delivered. Each RFP Master includes a Feature Support Matrix (FSM) to automatically capture this information, which can be used to create very accurate and reliable outsourced facilities management services implementation schedules. View samples here.
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    Determine RISK and SUPPORTABILITY. RFP Masters automatically evaluate vendor response data collected to quantitatively determine the SUPPORTABILITY INDEX of each proposed outsourcing services. This index ranks the potential support problems inherent in each proposal. Accurately compare the amount of ongoing support needed to keep each proposed facilities management outsourcing services up and running. Measure the true impact of each services on your business over the long term.  View sample here.
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    AUTOMATED WEIGHTED GRADE POINT SCORING is a quantitative measure of how well a proposed facilities management outsourcing services matches up to your business priorities. This graph compares the overall total scores for each proposed system. This Score is based on all vendor responses except Pricing and Vendor Background. View sample 3-D Bar Chart comparison here.
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    Supportability Index A proposed facilities management outsourcing could look very good on paper, but once implementation begins the reality could be very different. The ease with which a service can be implemented over the years. The Supportability Index is based on responses to Features only. This graph compares the potential support effort inherent in each proposed outsorcing facilities management services. View sample 3-D Bar Chart comparison here.
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    Overall Comparison This graph compares the total Weighted Score of each proposed services along with its Supportability Index and associated Provider Profile. Use this when assessing the RISK of a proposed facilities management services and whether or not the service can indeed be implemented by the proposing provider successfully. View sample 3-D Bar Chart comparison here.
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    Vendor Profile Scores This graph compares a score measuring the background, expertise, capabilities, and other data collected in the Vendor Global Issues section of the RFP. The Vendor Profile Score provides a way of assessing the Capabilities PROFILE of a proposing provider. View sample 3-D Bar Chart comparison here.
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    EVALUATION RATIOS our RFP with Extended Analysis also calculate many vendor response (proposal) evaluation ratios enabling a very detailed review of each provider RFP response (proposal).View example here.
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    WORKFLOW TOPICS ensure the proposed outsourced facilities management services can be fully integrated and utilized to enhance business procedures at all levels of the enterprise. View Workflow samples here.
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    VENDOR RESPONSE VALIDATION saves time and effort, and reduces errors, when evaluating vendor facilities management services proposals. View example here.
    EASILY CUSTOMIZED to meet your unique facilities management outsourcing needs, using basic Excel techniques.
    PROVEN MS EXCEL TECHNOLOGY. Everybody already knows Excel. Save time & effort across the board!
    No installation, no learning curve.


      (See bottom of this page for pricing information.)

      A Detailed & Comprehensive List of:

Outsourced Facilities Management Features

      Thousands of pre-defined facilities management outsourcing RFP criteria ensure no important business requirements or features "slip through the cracks".  All are in a quantitative format that guarantees provider responses will be meaningful, consistent, and easy to compare. All questions are professionally prepared by application specialists to address BOTH the STANDARD features and EXCEPTION CASE software functions required. For more criteria detail information Click Here!


      Identify BOTH Outsourcing Facilities Management Services Features Availability and Deliverability

      Unlike other RFPs that try (and fail) to gather useful solutions data about complex facilities management outsourcing features, RFP Masters are not constrained to the use of summary-level "Yes" or "No" answers. This RFP Master uses a Feature Support Matrix (FSM) that identify BOTH feature AVAILABILITY and DELIVERY Method. This RFP Master function is useful during both the outsourced facilities management services selection AND the system implementation phases of large projects because it enables effective Earned Value Management through detailed cross-referencing of usable functionality and provider invoicing.


      Determine the Risk & Supportability of Proposed

Facilities Managment Outsourcing Solutions

      Unlike other RFPs, an RFP Master can illustrate potential support problems (and risk) inherent in provider service proposals. The Feature Support Matrix (FSM) used in each RFP Master categorizes the inherent risk posed for each criteria, and uses that information to calculate the SUPPORTABILITY INDEX for each provider RFP response. This RFP Master function is useful during both the services selection AND the implementation phases of a large facilities management outsourcing because it enables effective Earned Value Management through detailed cross-referencing of usable functionality and provider invoicing.


      Weighted Grade Score Graph

      Compares the Weighted Grade Point Score calculated for each proposed services. This is calculated as follows: The provider response to each RFP question is assigned an unweighted "raw" score. This raw score is then multiplied by the weight factor you entered previously (default = 1) for that RFP question to calculate the weighted score for each response. All of these individual scores are then totaled for use in this comparison. This score is essentially a measure of how well a outsourced facilities management services fits your business needs, prioritized by the weight (importance level) you assigned to each question in the RFP. In essence, this score measures the SUITABILITY of each proposed software system to your overall requirements. . NOTE this score measures just functionality, and does not include any measure of provider background, expertise, support, or programming ability.


      Supportability Index Graph:

      The Supportability Index is a forecast of how much software support and maintenance may be required to keep each proposed facilities management software running at full potential over it's lifetime. This score is determined by how much custom coding is required to implement the proposed outsourced facilities management services, and which business processes depend on the customized service.


      Overall Comparison Graph:

      This graph compares both the Weighted Grade (Suitability) Score, Supportability Index, and the Vendor Capabilities Profile side-by-side for easy reference. It is important to see how much custom coding is in a proposed system that also has a high Weighted Score, along with the Vendor Profile. The more custom code, the higher the risk posed by that system. Therefore, the more custom coding, the more expertise and capabilities a provider should have.


      Vendor Profile Score Graph:

      The backgrounds, expertise, capabilities, and certifications of each provider is obtained in the Provider Global Issues section of the RFP. The provider responses to this section are totaled separately from the software functionality topics, and this data is used to calculate the "Provider Profile Score". The higher the score, the more CAPABILITIES a provider is probably going to be.


      Color-Coded, "Apples-to-Apples" Comparison of Proposed Systems

Outsourced Facilities Management Comparison

      These comparison matrices automatically change provider response cell background color to GREEN, YELLOW, or RED, to reflect how favorable each response is to your needs! Compared to the tedious task of reviewing hundreds of mono-color Yes/No answers, these colored responses allow problem areas to be spotted more easily, and risk assessment is made much more accurate. All required response comparison matrices are included and ready-to-use! Quickly and easily compare outsourced facilities management services system proposals side-by-side, feature by feature, in detailed comparisons you control! Keep your project on-schedule and under-budget.


      Evaluation Ratios

      The Screen below describes all of the Provider RFP Response evaluation ratios automatically calculated in our Facilities Management Outsourcing RFP Masters:


      Workflow Topics Included.

      The ability of the proposed software to successfully integrate with existng business process workflows, or implement new workflows, is critical to a achieving the high productivity increases and ROI expected of the new facilities management services system. This RFP Master examines all pertinent Workflow features in detail.


      Vendor Response Input Validation.

      Provider must answer each RFP question by choosing from a pre-defined list of possible responses. See below for an example of this drop-down list. This forces all providers to respond to each outsourced facilities management services question in a consistent, standard manner. Eliminates the days of time typically wasted trying to compare the inconsistent or incomplete provider responses obtained by using traditional, non-quantitative RFP questions! Ensures provider proposals are easy to compare and evaluate!


Facilities Management Outsourcing RFP Master - $479.00 US      
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and outsourced facilities management services RFP
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